Senior Solutions Architect

Job Overview:

The Senior Solutions Architect (SA) is responsible for the overall design of the solution, mapping the business requirements to systems/technical requirements and creating Bill of Materials (BOM) to meet specific customer needs. Provides technical guidance to the business unit, and collaborate with account managers in pre-sales technical role.

Responsibilities:

  • Proactively engage with the customer to scope customer requirements, assess customer challenges and pain points, and recommends solutions that provide business benefits for the customer
  • Collaborate with the account managers to recommend solution offerings and develop sales proposal to customers
  • Act as a consultant or trusted technical adviser to the account team and to customers
  • Create Bill of Materials (BOM) based on proposed solution offering
  • Articulates technology and product positioning to both business and technical users
  • Reviews the customers current business technology and processes while planning and providing technology roadmap or architectural perspective based on the company’s product portfolio
  • Conducts proof of concepts (POC) or demonstrations to customers as needed for the proposed solution offering or showcase product features to uncover opportunities
  • Conducts technical update and product training for customers and provide product updates regarding new releases
  • Collaborates with implementation, technical support, and service resources to ensure the proposed solution meets client deployment requirements
  • Completes required training, development, and certification objectives within the assigned period
  • Maintains solid, technical understanding of company’s product and solution offerings
  • Maintains technical knowledge on relevant competitor’s solutions, products, and services.
  • Provides coaching and professional development to account managers and technical engineers to enhance their solution strategy, product knowledge, and technical sales skills
  • Performs any other duties that may be assigned as needed

Qualifications:

  • BA/BS in Engineering, Information Technology or Computer Science or equivalent
  • With 3-5 years of work experience as a Solutions Architect or Pre-sales in Cisco or equivalent IT industry is preferred
  • Cisco CCNP/CCIE certification is an advantage
  • Strong experience with system integration
  • Excellent written and verbal communications skills
  • Excellent ability to communicate technical information to laypersons, especially in management
  • Extensive knowledge of computer systems, infrastructure, operating systems, and security
  • Good knowledge and experience in Linux and programming languages like Python, Java, etc.

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