Customer Service Representative (Non Voice)

Job Overview:

We are currently looking for Non-Voice Customer Service Agents for our Local Account! Work Location is in Newstreet Building Mcarthur Highway, Balibago 2009 Angeles Pampanga.


Interfacing with various tools and systems as required.
Effectively resolve customer questions through chat in a considerate and timely manner.
Provide information about products and services
Review and select standard responses for answers or solution
Review or make changes to customer accounts
Take ownership of technical issues and customer problem from beginning to end.
Compose thoughtful, personalized responses to a variety of customer requests.

Qualifications:

At least 2-year graduate or 2-year Undergraduate
With at least 6 months- 1-year experience as a Customer Service Representative
Customer-oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution.
Excellent written and verbal English proficiency
Experienced in a BPO is a plus.

Apply Now:

Apply Now